Cyber-attacks are one of the unfortunate realities of doing business today. Given the profile and widespread use of our products, Delaware Business Systems, Inc. (“DBS”), along with other leading point-of-sale providers across the country, have recently attracted attention from cyber attackers. Within the last three weeks, DBS’ security team was alerted to sophisticated attacks, involving the illegal access of customer information. Federal investigative agencies, including the Secret Service, have been working on this attack and will continue to do everything possible to identify and hold responsible the persons who have perpetrated this unlawful act.
Our internal investigation indicates that the attackers possibly
accessed some customer credit card information. We deeply regret that this
incident occurred. We’re working diligently internally, as well as with
external partners (including Visa and various credit card processors) and
Federal law enforcement, to address the incident. We’re taking the following