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DBS Customer Satisfaction Survey (fill out as little or as much as you like)

By Phone

SALES EXPERIENCE:

Your Sales Rep:

Professionalism:

Knowledge:
Concerns addressed?:

Comments:

BUSINESS OFFICE EXPERIENCE:

Office Greeting: Were you able to reach the person you needed easily?
Comments:

SUPPORT / INSTALL EXPERIENCE:

Request handled timely?: After-hours request handled timely?:
System Installation was professional?: System Training was adequate?:
May we follow-up with you about recent service orders and installation issues?
Your Phone #: Your E-mail: Mailing Address

SOME GENERAL QUESTIONS:

May we contact you about the advantages of processing credit cards through DBS?
Do you feel that DBS informs you of any product enhancements or changes?
Would you LIKE to be contacted about these changes?
If so, how may we contact you?
Are you buying your paper and POS supplies through DBS?
Would you attend an educational technology workshop hosted by DBS?
Did you know that DBS can help you with Hosptiality POS, Retail POS, guest Pager systems, ID Verification systems, Digital Security Cameras, Credit Card Processing, Paper supplies and Office Networking? If you are interested in any of these - please specify to the right and we will contact you.

HELP US UPDATE OUR RECORDS:
Your Site Name: Main Contact: Phone Number:
Mailing Address: E-mail Address:

THANK YOU for taking the time to help us improve our products and services!

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© Delaware Business Systems     Phone: (302) 395-0900

191 Airport Road · New Castle, DE 19720     Fax: (302) 221-5620