Latest Features from Digital Dining

Below, you will find the latest enhancements and additions to the Digital Dining product. Check this page often. As new features are added, DBS will let you know! Customers that are currently running version 7.3 can get software updates for as long as that version is in production for no additional software charge. (Labor charges do apply)

The current release of Digital Dining is 7.3.4

(Click HERE to find out how to check what version you are running)

Jump to 7.3.3     •     Jump to 7.3.0

New in DD Version 7.3.4

General

• When the system using data redundancy switches from using both Primary and Backup data to using only one data set, an email notification is sent.

• We have added an interface to the Long Range Systems pager system for use with the wait list.

Back Office Program

• Adjusted daily files are now reprocessed and sent via a new package to HQ.

• We have added automated credit card batch retry.

• The menu item recipe report now includes costs.

• We have added the ability to transfer tips to other employees.

• You can now remove the tip from the server’s charged tips by reopening a check that was closed with a PMS payment.

• We now include restaurant commissions on the receipt data sources in general reports.

• Deleted checks and their numbers can now be tracked.

Setup Program

• Discounts, Charges, and Tips now have default windows in which all records are included.

• You can set a default customer search method in the Register Definition Maintenance window.

• In the Check Option “Order by PLU”, we have added a field for designating “Create Your Own” menu items.

• We have added a feature that assigns seating priorities and name modes.

Point-of-Sale Program

• Digital Dining now has a Reservations program. (Click HERE for details)

• We have added the new token @{Input_Alpha}.

• We have added the new token @{Input_Numeric}.

• Digital Dining now gives you the option of selling gift cards (50 or 100) at one time without processing each card separately.

• Now, any modifiers that have an upsize or downsize are resized along with the main item.

• We now treat gift cards more like credit cards, including storing card information in the credit card daily file and printing a verification slip.

• The host alarm for customer wait time no longer exceeds expected wait time.

• We have added a button that shows table status information.

• You can now use the waitlist functionality in training mode.

• We have added a new prep token called “Ingredients”. This token gives a consolidated summary of the ingredients used by all the items on the prep ticket.

• We have added a security setting to restrict the reopening of another person’s check if both the server and cashier associated with the check have clocked out.

• We have added a feature to allow the host to override the estimated wait time for a specific customer.

• We have excluded tables, rooms, and areas from the wait list.

• We have added flexibility to the Time Price Check options. You can now select any particular time priced item on the check.

• We have added a new register option called “Filter Check Selection”. This register option controls filtering of which checks get loaded into the Selection panel.

• Digital Dining now allows receipts other than those verified by PMS to flow to the PMS system.

• We have added check tokens that list the nutrition of items on a check.

• On the POS, the user will be able to choose between the item out list, and the contest.

• When “Voiding” an item off a check, whose quantity is a whole number greater than 1, we provide the user the opportunity to correct the quantity.

• You are able to overwrite default area codes for delivery customers.

• We have added a blank line between the delivery driver names that display on driver display list in the delivery assign register.

• You can now alert other staff members when you transfer one of their new checks.

• We have created an overtime report, accessible from the POS, detailing all staff clocked in over xx hours for a pay period.

• You can capture credit card information at the POS and attach it to a check without dialing out for approval, using the new card swipe feature.

• We have added a check option that prints the time each item was ordered on the tab check.

• When showing checks in the Selection panel, a different button color is used for checks that belong to a different server other than the one currently logged in.

• Checks that are freed or reopened are now shown in their original stations.

• We have added a new POS setting for handling verifications, “Preverify During Payment”.

• We have added a new Tip Mode for receipts “Prompt”. When a receipt is defined with this mode, the user will be prompted for the tip mode they would like to use when they select a receipt.

• We have created a new “Table Access” method called “All Orders”. This  allows you to create registers to view all open orders.

• We have created a staff department security check called “Share POS Station”. This security check is triggered when a staff member logs into a POS station that another staff has been using.

• The Pay Charge Tips function has been simplified to require less information for the Cashier to pay out the Server’s tips.

Inventory Program

• You can import a Sysco item list into Digital Dining.

• We have set up a database of bar codes that match up with inventory items.

• When doing a stock take using the hand held, the user can now scan a bar code to select an inventory item.

• We have created a utility to delete Hand Held Stock Take transactions.

• The Primary Location Switch for Inventory Reports is similar in functionality to the Primary Vendor switch. The reports filter by primary location just as they filter by primary vendor.

• We have added a feature that tracks nutrition information for menu items and ingredients.

• We can now generate an inventory order export to Sysco.

• We have added a new grid to the “Inventory Item Maintenance” form showing all the menu items using a specific inventory item as an ingredient.

Multistore Programs

• Headquarters personnel can print reports regarding update packages sent to stores

• You can now suspend large data changes from HQ for smaller, immediate changes.

• We have made the Gift Card sale layout user definable.

• We have added an “Auto Connect” flag to the message queue for multistore gift cards.

• Digital Dining Multistore requests updates to HQ with store information changes.

• We have improved the masking of gift card numbers.

• Emergency data changes from HQ can be applied immediately.

Credit Card Server Program

• We now support high-speed verifications through Paymentech, for credit cards and gift cards.

• We have improved credit card number security.

• You can now use multiple credit card processors for the same site.

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NEW in DD Version 7.3.3

Internet Credit Card Processing 

•  Datacap modem not required

•  High-speed internet access recommended (not required)

•  3-5 second typical response time 

Open Tabs in the Bar with Credit Card Swipe 

•   Swipe a credit card at any time in the Quick Service Register to open a tab.

•  Credit card is automatically pre-authorized for a fixed amount or can prompt for an amount.  When prompting for an amount the default is the amount of the tab.

• The name from the credit card is displayed on the button for the individual tab.

• Alphabetizing tabs is recommended.

• There is a credit card setup setting for “cashier has card” that will process the final verification as a “swipe” for the lower processing fee. 

Delivery Enhancements 

• Label printing for pizza boxes or any container.  This token can also fire   individual chits for all menu items.

• Mapping.  Interfaces with Mappoint to print delivery route directions for drivers plotting the most efficient route. For demos the map will display.

• Pay Driver Run is now on the Top Panel of the Delivery Assignment Register.  The pay function also now includes INCLUDE ALL and EXCLUDE ALL buttons for fast payment. 

General Reports 

• Configured in Excel using Digital Dining data that is output directly to Excel. 

• Can be used to build any custom reports utilizing different types of data such as sales and receipts data for the same report.

• Duplicate customers’ Daily Sales Reports (DSR)

• Provide an import to almost any accounting software (Quikbooks included in demo data) 

End-of-Day Reports Now Report Generator Type Reports 

• Eliminates balancing issues between end-of-day reports and report generator reports

• All current end-of-day reports are pre-written as report generator reports (read-only) 

Stand-Alone POS 

• Terminals may be removed from the network and operated as a stand-alone terminal.

• When terminals are reconnected to the network totals are updated and resynchronized.  

Contact Sensitive Help 

• Microsoft Agent incorporated for help.  (Digital Dining Wizard)

• Right mouse click on any field and the correct user manual section is displayed

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NEW in DD Version 7.3

($$$ Indicates a Chargeable Module)

Client/Server Database Architecture

• Digital Dining’s architecture has changed from a desktop database architecture to client/server. This reduces network congestion and facilitates extremely efficient communication and speed especially on large networks.

$$$ Table Management Module

• Turn tables faster and manage customer service at a glance with Digital Dining’s Table Management module! A graphical table display with drop and drag features allow the user to quickly move and combine tables. Providing time critical information on table status, when an action has not occurred within the specified time an alarm is sent that causes the table icon to flash at the POS. With 5 pre-defined timers, additional user-definable timers can be established. For example, if a check is open and no beverages are added to the check within 5 minutes an alarm can be sent. If there is still no beverage after 8 minutes a second alarm will be sent. Other examples include no appetizers ordered, entrees ordered, desserts ordered, etc. Also an alarm can be sent indicating the need for a table to be bussed. Extensive reporting in the module allows you to evaluate server performance, average table turn times and much more.  

Graphical Split Check

• Splitting a check just got graphical with Digital Dining’s new drag and drop alternate method for check splitting. Simply highlight the menu items you want to move by touching them and then touch the check you want the items to be moved to and they will appear on the new check. Flexibility is the cornerstone in Digital Dining and now you have a choice, our original method or the graphical approach used in some of the other POS systems. You can also “slice and dice” the check evenly among the guests paying the check if you like.

Upsize/Downsize

• This feature can be used to increase or decrease the size and price of a menu item that has been ordered by simply selecting the upsize or downsize Check Option at the POS and applying it to the menu item. This adds flexibility to the Digital Dining’s Combo Meal functionality. For example a combo meal could be “super-sized” very easily using this feature. It also works very well for Doubles in the bar. 

Pick and Choose Modifiers

• This is an optional modification method in Digital Dining to streamline modifying menu items. When using this method, select a menu item and the pick and choose modifier window for that menu item will automatically appear. The standard modifiers for the menu item will be highlighted and can be toggled on or off. Other possible modifiers will appear without highlighting. When the correct modifiers are highlighted modification is complete. One of the many great uses for this feature is a combo pizza with several toppings, for example, a Mexican Pizza. All standard toppings are highlighted so the user toggles the onion “off” to indicate no onion and now the order is ready to send.

Conditional Printing

• This is one of the last great features in Dos to be developed for Windows. Prep printer routing can now be modified and each printer can print a prep ticket that includes the entire order rather than only the items prepared at the individual prep location. For example a restaurant has both sandwiches and pizza and they are prepared at different areas of the kitchen.  Normally the pizza items only print at the pizza station and the sandwich items only print at the sandwich station.  However, an order containing both sandwich and pizza can print at both stations so the person preparing the sandwich knows to wait 10 minutes because the prep time is 10 minutes longer.

No Beverage Security

• The No Beverage Security feature is even better than before!  Now you can set Digital Dining to require a beverage be ordered at the POS for each person at the table before the server can tender the check. If there are less beverages on the check Digital Dining will not allow the server to tender the check without a manager. Think of all those coffees and sodas that might have been "forgotten" otherwise.

Item Out Alternate Suggestion

• Now when a "sold out" menu item is selected at the POS, Digital Dining can make an alternate menu suggestion and provide a prompt with a Yes or No message box. When Yes is selected the alternate menu item will be ordered. This feature aids the server in making an appropriate alternate suggestion and encourages quality customer service. 

Accounts Receivable Payments at the POS

• With this new feature A/R account balances can be paid at the POS. This "Paid In" Register Option allows you to select the A/R account, check the current balance and post the payment .

NT Scheduler for Auto Reports and Utilities

• Utilizing NT Scheduler and the power of Digital Dining, you can now schedule activities such as, running reports, posting credit card batches and processing registers to automatically run at a user defined time of day, or run multiple tasks and reports from a desktop icon.  

Check Total Message Box

• This is a great new security feature in Digital Dining and especially useful in a busy bar environment. When using this feature in the Quick Service register a large box displaying the check total will appear on the screen when a check has been tendered and can be easily seen from a distance. This allows a manager or spotters to easily monitor drinks served vs. amount charged.

Reduced Keystrokes for Check Payment

• Just 2 keystrokes to close an open tab! On Quick Service registers the Cash key has added functionality eliminating keystrokes and allowing open tabs to be paid in record time.

Multiple POS Windows Per Menu Item

• Building your menu couldn't be easier and faster with this added functionality in Digital Dining. Once you've created a menu item you can now put it in as many POS Windows as you wish.

$$$ Gift Certificate Module

• Digital Dining’s new Gift Certificate module enables you to create a gift certificate at the POS as a “gift card” or a printed receipt. Expiration options include a specified date, a set passage of time or no expiration. The module provides full tracking capabilities and comprehensive reporting

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(Or call our Sales Office @ (302) 395-0900 x1)