Getting Started - Our payment processing is easy
to turn on and use. Merchants start processing within 24-48 hours of
enrollment!
FREE!!! Merchant enrollment
We welcome new merchants with friendly, competent attention to each one's specific needs. We know efficiency counts when there is a grand opening or small window of time for upgrading systems or switching processors. DBS provides a high level overview of the features and benefits merchants receive with DBS & Mercury. We take a five-minute telephone application, determine the best rates, handle underwriting, and assist with completing the application. Merchants typically start processing within 24-48 hours of enrollment.
Just three easy steps!
Automatic Dial Back-Up System – DBS provides an automatic dial backup up solution in the event of a high speed internet failure. Your POS will continue to get authorizations and batches automatically with no management intervention required.
Merchant Alerts – DBS Help Desk and MercuryAlerts proactively minimize processing problems by offering our merchants:
Stand In Authorizations – MercuryStand-In™ is a unique service we developed so our merchants keep processing if there’s an outage within the authorization network.
If a processing outage occurs, we turn on our unique "stand in" authorization service. We developed this essential service so our merchants keep processing if there’s an outage within the authorization network. We "stand in"—so business continues as usual. While standing in, we approve all transactions up to the floor limit, and guarantee no financial loss to our merchants.FREE!!! Multi-Unit Gift Card Program – DBS provides a MercuryGift card program that delivers everything merchants need to generate new revenue, increase brand exposure, and easily manage gift card sales for one store or an entire chain.
Guaranteed Tip Clearance – DBS &
Mercury guarantee up to 20% of a transaction will be cleared for a tip. If the card holder cannot cover the balance
of the tip we pay it to you. This
ensures 100% deposit of funds to your business & staff. 
(This is dependent on the card receiving a valid approval number)
FREE!!! PC Processing - Credit Card processing for banquets, catering, or other needs beyond the POS.
Live Support - Single point of contact for your credit card questions & requests. DBS not only takes the call we answer the question or fix the problem. No other processor can do this.
Customer Service
Customer service is a promise we keep. Our frontline customer service team quickly handles funding and processing requests, general service-related questions, and call routing. Through proactive monitoring of our MercuryLive team’s calls and performance, we continually identify and implement new processes to improve service to our merchants and POS partners.
Technical Support
When a merchant has technical problems, we help. We know POS technology. Our experience with integrating our payment processing platform with hundreds of POS systems gives us a distinct advantage when it comes to solving technical issues quickly. We back up our technology—and the POS system—with expert technical support. Our technical support team handles difficult funding requests, bulk processing requests, and all POS, ECR, and terminal technical support issues.
Competitive Rates – Our rates can be matched to any credit card provider with FREE services beyond any other credit card provider.
Real-time Transaction Reporting - Our integrated technology helps simplify business management with such automated services as online transaction reporting or 24/7 help desk via phone.
We offer a wide array of reporting options, including:
Chef/Owner Wit Millburn was quoted as saying “The FuturePOS point-of-sale system is ideal for managing my plate and beverage cost.”...
[more...]