“The last thing I need is a system failure at 7:45 on a Saturday night…” Food service professionals all know that even the best computer systems cannot serve reliably without an exceptional, no-compromise customer-service organization behind it. At DBS, our primary objective is very simple: to keep your POS System operating safely, reliably and at maximum performance.
*Data backed up locally or on a removable USB thumb drive
*Anti-Virus software verification
*Computer and POS wiring evaluated, labeled and certified
*Purging of older sales data and compacting the database
*All data jacks and POS stations will be labeled and inventoried
*Install customer logo or message on guest receipts and screen saver images
*Test each UPS/Battery Backup
*Server and POS Terminal – inspect power supply, motherboard and fans
*Replace any worn or damaged cables
*Clear fans and vents of dust and debris
*Printers will be cleaned and tested
*Touch screens will be cleaned and calibrated
*Credit card Readers will be cleaned and tested
*Test system to verify remote access to system is available during emergencies