I will not only use DBS for my future POS needs, but I have already recommended them to others.
-- John Wallace, NY Bagel & Deli (New Castle, DE)
Services
Preventative Maint.
“The last thing I need is a system failure at 7:45 on a Saturday
night…”
Food service
professionals all know that even the best computer systems cannot serve
reliably without an exceptional, no-compromise customer-service organization
behind it. At DBS, our primary objective
is very simple: to keep your POS System operating safely, reliably and at
maximum performance.
The checklist below focuses primarily on hardware and services that are vital to the performance
of your system.
SERVICES AVAILABLE:
Verify Backups
*Data backed up locally or on a removable USB thumb drive
*Data backed up locally or on a removable USB thumb drive
Check
Anti-Virus
*Anti-Virus software verification
*Anti-Virus software verification
Wiring Check /
Cleanup
*Computer and
POS wiring evaluated, labeled and certified
Optimize Old Sales Data
Optimize Old Sales Data
*Purging of older sales data and compacting the database
Labeling
*All data jacks and POS stations will be labeled and inventoried
*All data jacks and POS stations will be labeled and inventoried
Marketing Support
*Install customer logo or message on guest receipts and screen saver images
*Install customer logo or message on guest receipts and screen saver images
Test UPS /
Battery Backups
*Test each UPS/Battery Backup
*Test each UPS/Battery Backup
Hardware Checks
*Server and POS
Terminal – inspect power supply, motherboard and fans
*Replace any
worn or damaged cables
*Clear fans and
vents of dust and debris
*Printers will
be cleaned and tested
*Touch screens
will be cleaned and calibrated
*Credit card Readers
will be cleaned and tested
Remote Support
*Test system to verify remote access to system is available during
emergencies
Contact our DBS Customer Care Division for information on pricing and scheduling for this Preventative Maintenance Program.
PHONE: 302.395.0900 x308
EMAIL: customercare@dbs4pos.com
Ubon
Chef/Owner Wit Millburn was quoted as saying “The FuturePOS point-of-sale system is ideal for managing my plate and beverage cost.”...
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